Monitoring/Case Management Services:

Comprehensive Behavioral Assessments determine if a destructive pattern exists.

A Performance Contract provides a roadmap for improving behaviors.

Case Management or Activity Monitoring provides the incentive for a client to use the roadmap that has been created. iMR.com has been providing monitoring services since the mid -90’s and has improved the effectiveness of these tools over time.

The principal element of the current Compu-Tools monitoring or Case Management program is that the “Client” becomes responsible for their own actions – or lack thereof.

Client activity reporting tools are provided to each client – (Reporting Slips and Envelopes). Activities can be reported via the US Postal Service, fax, e-mail and, in some cases, direct entry onto the imresponsible.com web-site.

Each report is date and time stamped as received. The following information is taken from the activity reports:

· Client Name

· Referral Name

· Date of the client activity

· Description of the client activity

· Signature of witness to activity

· Client Comments

· In Compliance with Performance Contract – Check Box

· Not In Compliance with Performance Contract – Check Box

· Client Signature – Signifying that all information is correct

· Need for more Reporting Materials – Check Box

The information on the activity forms is entered into a database that is unique for each customer and protected with three layers of security. When an authorized representative of the company logs onto the imresponsibility.com web-site and wishes to view client activity, specific data is extracted from the database and can be viewed or downloaded via encrypted PDF files.

A system of activity alerts has been developed that provides immediate notification to companies or clinicians if certain, defined, activity parameters are not met. (E.g. A client has agreed to 5 support meetings and one urine analysis each week. An alert is established at >4 meetings or 0 urine analysis). A fax, or e-mail, can be sent to a referral source on Wednesday – if these conditions were not met during the previous week.

The historical use of this program has proven that the client soon recognizes that there is never a legitimate obstacle to reporting activities. The computer monitoring system never sleeps and ignores excuses. The Client will be more inclined to accept responsibility for his, or her, own behavior – and the results that relate to them.

Without Case Management or Monitoring, the Client is Assessed and is told to comply with the Behavioral improvement conditions included in the Clinician’s recommendations and slipped into the “ether”

With Case Management or Monitoring, the Client either complies with the conditions on a signed Performance Contract or faces an immediate intervention and escalated treatment options if they fail to do so.